Cynthia, Juan, and Ahmed Are Managers at a Department Store

question 46

Multiple Choice

Cynthia, Juan, and Ahmed are managers at a department store. They have been notified by their district office, just as the extremely busy holiday season is to begin, that there are several significant changes about to take place in their organization. While none of them are enthusiastic about the changes, their reasons for "fighting back," as they put it, are different. Cynthia thinks it a bad idea to implement the changes during such a busy period. Juan realizes that the proposed changes will cause him to lose certain privileges that he is not willing to sacrifice. Ahmed, on the other hand, does not want to disturb the status quo and prefers the old ways of doing things.Ahmed does not want to disturb the status quo and prefers the old ways of doing things, which is an example of resistance to change motivated by

• A)inertia.
• B)timing.
• C)surprise.
• D)peer pressure.
• E)self-interest.

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Definitions:

Explicit

Stated clearly and in detail, leaving no room for confusion or interpretation.

Implicit

Implicit refers to something that is suggested or understood without being directly expressed or stated.

Declarative Memories

Declarative memories refer to memories that can be consciously recalled, such as facts and events, and are stored in the hippocampus.

Episodic Memory

A category of enduring memory focused on recalling particular incidents, scenarios, and life moments.