Buddy Mann, Operations Manager, Anticipated That His Employees Would Resist

question 66

Multiple Choice

Buddy Mann, operations manager, anticipated that his employees would resist the company's change to a new benefits program. Therefore, to make the change easier and to show consideration for his employees' concerns, he arranged for a corporate HR representative to host several optional training workshops, allowed each employee to take half a day off to learn about the new program, and invited his employees to meet with him to voice their concerns and questions. Buddy's efforts to manage resistance to change can be described as

• A)thinking, making, and trading.
• B)facilitation and support.
• C)strategy, execution, culture, and structure.
• D)manipulation and cooptation.
• E)explicit and implicit coercion.

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Definitions:

Distorting Visuals

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Mobile-First Approach

A design strategy that prioritizes optimizing websites and applications for mobile devices before making adaptations for desktop or larger screens.

Smartphones

Mobile phones that offer advanced features, such as internet access, email, and apps, beyond basic calling and texting.

Telecommuting

Working from a remote location outside of a traditional office environment, often from home, using digital communication tools.