Loren, a Manager, Instructed His Subordinate, Alpha, to Remind Her

question 58

Multiple Choice

Loren, a manager, instructed his subordinate, Alpha, to remind her staff that any request for overtime pay work this weekend could only be authorized by the division manager. Alpha misunderstood Loren and explained to her staff that all were required to work this weekend with overtime pay that had been authorized by the division manager. In this context, why would it have been better for Loren to communicate to Alpha through an e-mail instead of instructing her orally?

• A)The receiver can control where and when a message is read.
• B)The sender can provide feedback immediately.
• C)The message remains the same even if relayed through others.
• D)The receiver can gauge the sender's sincerity better than when communicated orally.
• E)The message is more persuasive than when released orally.

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Definitions:

Framing

In behavioral economics, the way in which choices are presented to consumers, affecting their decision-making and preferences.

Moral Persuasion

The act of convincing others to adopt certain behaviors or beliefs based on ethical or moral reasoning.

Energy Consumption

The amount of energy utilized by processes, activities, or devices, often measured in joules, kilowatt-hours, or other energy units.

Utility Functions

Mathematical representations indicating the relationship between a consumer's utility and the consumption of various goods.