Jordan Is a Candidate for a Research Position with Southwestern

question 120

Multiple Choice

Jordan is a candidate for a research position with Southwestern Fine Chemicals. Though well-qualified for the job, he has a hearing impairment. Despite private concerns about the prospective employee's disability, the manager decides to hire Jordan.In hiring Jordan, the manager must remain compliant with the federal law known as the ________ Act.

• A)Employee Polygraph Protection
• B)Affordable Care and Disability Protection
• C)Americans with Disabilities Act Amendments
• D)Occupational Safety and Health
• E)Protections for Hearing-Impaired Americans

---

Definitions:

Internal Search

The cognitive process that consumers engage in by recalling stored information from memory to make a decision.

External Search

The process of seeking information from outside resources, such as consumer reports or expert opinions, before making a purchase decision.

Recollection Search

The act of retrieving memories or information from one's own experiences to make decisions or solve problems.

Postpurchase Behavior

Consumer actions and responses after purchasing and using a product, which can influence future buying decisions and brand loyalty.