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One of the criticisms of Porter's Five Forces model is that it assumes competition to be a ______ game among the firm and its various stakeholders.
Lost To Competitor
A situation where a business loses a potential or existing customer to a rival company, often prompting analysis to improve future competitiveness.
Serious Mistake
An error or decision with significant negative consequences.
Strong Relationship
A deep, positive connection between two parties, characterized by trust, respect, and mutual benefit.
First Order
The initial purchase made by a customer from a business, often seen as a critical step in establishing a customer relationship.
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