Lee Has Been with a Financial Institution for Over a Year

question 57

Multiple Choice

Lee has been with a financial institution for over a year now as a call centre specialist.During his time, he has had the opportunity to work in two other departments.The organization adopts a similar technique with other employees in the call centre.This is known as

• A)job enrichment.
• B)vertical loading.
• C)skill variety.
• D)job rotation.
• E)job enlargement.