At a Recent Management Department Meeting, Faculty Were Given Five

question 30

Multiple Choice

At a recent management department meeting, faculty were given five Sticky Notes to write down their responses to the question, "What are the possible causes of so many student cuts in class?" After all of the Sticky Notes were posted, the chairperson said, "These ten seem to deal with the attendance policy, these five talk about how hard it is to walk from one class to the next in the time allotted between classes, and these ten all say that tests don't cover lecture material." The management department was

• A)using an affinity diagram.
• B)creating a black and white fallacy.
• C)trying the Swiss Cheese technique.
• D)using a BOT chart.
• E)conducting an iceberg test.

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Definitions:

Establish Credibility

The process of proving oneself to be reliable, trustworthy, and competent in a particular field or subject matter.

Public Speaking

The art of effectively communicating to an audience through speech, often for the purpose of informing, persuading, or entertaining.

Apprehensive

Feeling anxious or fearful that something bad or unpleasant will happen.

Main Points

The primary or most important ideas, facts, or arguments presented in a discussion or text.