Which Is Not a Consequence of Repeated Exposure to Incivility

question 7

Multiple Choice

Which is not a consequence of repeated exposure to incivility in the workplace?

• A)reduced optimism
• B)lower levels of creativity and innovation
• C)increased motivation to reciprocate incivility
• D)increased counterproductive workplace behavior
• E)increased emotional exhaustion

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Definitions:

Hans Selye

A pioneering Hungarian-Canadian endocrinologist known for his research on the stress response and the development of the general adaptation syndrome (GAS) theory.

Epinephrine Levels

The concentration of epinephrine, also known as adrenaline, in the body which can increase in response to stress or fear, enhancing alertness and physical readiness.

Stress

The body's response to any demand or challenge, which can be triggered by both positive and negative experiences and can affect mental and physical health.

Stress Response

A physical and psychological reaction to a demand or threat, involving release of stress hormones and activation of the sympathetic nervous system.