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Sandeep Gill Is the Manager of a Busy Local Branch

question 52

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Sandeep Gill is the manager of a busy local branch of a provincial credit union, Envirobank.The branch recently had to hire 5 new tellers to meet the rise in demand for branch services.The branch relied mainly on candidate interviews as a selection tool.Although Sandeep thought he had planned the candidate interviewing process well and had designed effective questions for assessing the candidates, the 3 candidates who were rated the highest in the interview did not meet basic performance expectations following their hire.The primary problem with the selection tool chosen and designed by Sandeep is one of


Definitions:

Good Grades

Marks awarded for academic performance, reflecting a high level of comprehension and mastery of the subject matter.

Ostracized

Excluded, ignored, or shunned by others or by a social group.

Elite Crowd

A group regarded as possessing the highest level of skill, social status, or power within a certain domain or society.

Homophobia

A fear of homosexuality. Homophobia may diminish intimacy among adolescent males.

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