TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

question 111

Short Answer

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, 90% of the samples proportions symmetrically around the population proportion will have between ________ % and ________ % of the customers who take advantage of online customer service.

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Definitions:

Validity

The quality of being logically or factually sound; in logic, refers specifically to arguments where the conclusion necessarily follows from the premises.

Internet Service Provider

A company that provides customers with access to the Internet.

Small Business

An independently owned and operated company that is limited in size and revenue depending on the industry.

Existential Import

The implication that a statement or proposition presupposes the existence of certain entities it refers to, affecting its truth value.