Additional Codes from Chapter 20 of ICD-10-CM Are Needed If

question 30

True/False

Additional codes from Chapter 20 of ICD-10-CM are needed if the external cause and intent are included in a code from another chapter of ICD-10-CM.

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Definitions:

Satisfied Customer

A consumer who perceives the product, service, or experience provided as meeting or exceeding their expectations.

Preapproach

The research and planning stage before making a sales presentation or call, where a salesperson gathers information on potential clients to tailor their sales strategy.

Selling Process

A sequence of steps or stages a salesperson follows from initial contact with a potential customer, through the presentation and negotiation, to the closing of the sale and follow-up.

Trade Shows

Large events where companies in a specific industry showcase and demonstrate their new products and services, often to potential clients and industry partners.