TABLE 11-5
A hotel chain has identically sized resorts in 5 locations. The data that follow resulted from analyzing the hotel occupancies on randomly selected days in the 5 locations. 
-Referring to Table 11-5, the total variation or SST is ________.
Definitions:
Parliamentary Proceedings
The formal actions and deliberations that take place within a parliamentary system of government.
Networking
The act of interacting with others to exchange information and develop professional or social contacts.
Socializing
The process of interacting with others to build relationships, learn social norms, and integrate into social groups.
Interpersonal Skills
Abilities and traits that facilitate effective and positive interactions and communications between people.
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