Scenario E.1 SimQuick Is Being Used to Simulate the Following Bank Process

question 10

Multiple Choice

Scenario E.1
SimQuick is being used to simulate the following bank process:

Customer arrivals at the Entrance Door of the bank with an average time between arrivals of 2.5 minutes. The Line Buffer holds 6 customers. If a customer arrives and the buffer line is filled, the customer leaves. The Work Station Teller's processing time per customer is normally distributed, with a mean of 3.0 minutes and a standard deviation of 0.5 minutes. The Served Customer Buffer in the flow chart is used to count the number of customers processed during the period simulated. A 2-hour period was simulated.
The SimQuick simulation is run, and the results are as follows:

-Use the information in Scenario E.1. On average, approximately how many customers were waiting in line during the 2-hour simulation period?

• A) 5
• B) 4
• C) 3
• D) 2

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Definitions:

Constructive Dilemma (CD)

A logical argument asserting that if P implies Q and R implies S, and either P or R is true, then either Q or S must be true.

Atomic Sentences

The simplest type of sentence that cannot be broken down into smaller components while still expressing a complete proposition.

Truth Table

A mathematical table used in logic to determine whether a compound statement is true or false, depending on the truth values of its components.

Modus Tollens (MT)

A form of logical argument that concludes the inverse of an antecedent from the negation of its consequent in a conditional statement.