The Process That Includes the Activities Required to Produce and Deliver

question 113

Multiple Choice

The process that includes the activities required to produce and deliver the service or product to the external customer is called the:

• A) customer relationship process.
• B) new service development process.
• C) order fulfillment process.
• D) supplier relationship process.

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Definitions:

Negative Reactions

Adverse responses or feedback to a particular stimulus, action, or event, often characterized by resistance or opposition.

Societal Value

The importance or worth of something within society, often reflecting cultural norms, beliefs, and priorities.

Applied Behavior Analysis

A therapy based on the science of learning and behavior, used to improve or change specific behaviors.

Functional Relation

A connection between two variables such that changes in one variable systematically lead to changes in another, often used in the context of behavioral analysis.