The Upper and Lower Specifications for a Service Are 10

question 138

Multiple Choice

The upper and lower specifications for a service are 10 min. and 8 min., respectively. The process average is 9 min. and the process capability ratio is 1.33. What is the process standard deviation?

• A) 0.1
• B) 0.15
• C) 0.20
• D) 0.25

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Definitions:

Credit Balance

A situation where the total credits in an account exceed the total debits, often indicating the amount owed to a creditor.

Debits

Accounting entries that increase an asset or expense account, or decrease a liability or equity account, on a company's balance sheet.

Revenue Account

An account that tracks the income generated from the sale of goods or services before any expenses are subtracted.

Asset Account

An account on a company's balance sheet that represents tangible or intangible items of value owned by the company.