One of the Principles That Total Quality Management (TQM) Stresses

question 18

True/False

One of the principles that total quality management (TQM) stresses is customer satisfaction.

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Definitions:

Role Ambiguities

The uncertainty or lack of clarity about the expectations, responsibilities, or duties associated with a particular role.

Resource Scarcities

A situation where there is an insufficient availability of resources to meet the demands of a population.

Win-lose Competition

A competitive situation where one party's gain is directly proportional to another party's loss.

Uncooperative

Describes behavior or actions that are not supportive or helpful towards others or a common goal.