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The Customer's Assessment of Quality with Reference to the Price

question 172

Short Answer

The customer's assessment of quality with reference to the price paid for the good or service is known as ________.


Definitions:

Collective Bargaining

Is the process by which managers and union leaders negotiate acceptable terms and conditions of employment for those workers represented by the unions.

Nonunionized

Refers to a workplace or workforce that is not represented by a labor union or does not engage in collective bargaining.

Union Certification Election

A formal process in which employees of a workplace vote on whether or not to be represented by a labor union.

Authorization Cards

Documents signed by employees to indicate their wish to be represented by a labor union.

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