The Upper and Lower Specifications for a Service Are 10

question 138

Multiple Choice

The upper and lower specifications for a service are 10 min. and 8 min., respectively. The process average is 9 min. and the process capability ratio is 1.33. What is the process standard deviation?

• A) 0.1
• B) 0.15
• C) 0.20
• D) 0.25

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Definitions:

Circular-Flow Diagram

An economic model that illustrates how money moves through society and the economy, from households to businesses and then back again.

Economy

An organized system of production, distribution, and consumption of goods and services within a geographical area.

Circular-Flow Diagram

A model that illustrates the movement of goods and services and money between households and businesses in the economy.

Markets

Places or systems in which parties engage in the exchange of goods, services, or information, driven by supply and demand.