If Improvement in a Performance Measure on a Balanced Scorecard

question 151

True/False

If improvement in a performance measure on a balanced scorecard should lead to improvement in another performance measure, but does not, then employees must work harder.

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Definitions:

William Stern

A German psychologist who is best known for developing the concept of the intelligence quotient (IQ) and for his significant contributions to differential psychology.

Intelligence Quotient

A measure of a person's reasoning ability compared to the statistical norm or average for their age, calculated using standardized tests.

Chronological Age

The exact age of an individual measured in years from the date of birth to the current date, usually used as a measure in developmental studies.

Mental Age

A measure of an individual's mental attainment as compared to the average mental ability of individuals of a specific chronological age.