Imagine You Are the Owner/operator of a Custom Printing Business

question 27

Essay

Imagine you are the owner/operator of a custom printing business. One morning you arrive at work and discover you have five customer orders that have different requirements and different total processing times. You ponder the sequence for a while and then decide to run the printing jobs in first-come, first-served order. What are some measures you could apply to your performance to measure whether you have done a good job? How is each measure calculated?

---

Definitions:

Group Performance

The efficacy and outcome of a group's ability to achieve its goals or objectives.

Team Potency

The collective belief of a team in its own effectiveness and ability to successfully accomplish tasks.

Clarifying Goals

The process of making objectives clear and understandable to ensure all team members are aligned and working towards the same outcomes.

Servant Leadership

A leadership philosophy in which the main goal of the leader is to serve others by prioritizing the welfare of the team or organization over personal gain.