In Testing at the 5% Significance Level, a Sample

question 39

Multiple Choice

In testing at the 5% significance level, a sample of size 20 is used. The rejection region is:

• A) -.377. 377
• B) .777 or-.377
• C) .450 or-.450
• D) -.450. 450
• E) none of these

Understand the categories of performance measures, including financial, customer, internal business processes, and learning and growth.

Recognize the role of incentive compensation and its link to performance measurement.

Identify various types of costs associated with quality, including prevention, appraisal, internal failure, and external failure costs.

Understand the concept and importance of lag indicators versus leading indicators in performance measurement.