Students Arrive Randomly at the Help Desk of the Computer

question 99

Multiple Choice

Students arrive randomly at the help desk of the computer lab. There is only one service agent, and the time required for inquiry varies from student to student. Arrival rates have been found to follow the Poisson distribution, and the service times follow the negative exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 20 students per hour. How many students, on average, will be waiting in line at any one time?

• A) 0.9 students
• B) 1.5 students
• C) 3 students
• D) 4 students
• E) 36 students

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Definitions:

Key Informants

Individuals who possess insider knowledge, insights, or expertise about a particular group, community, or phenomenon, valuable in research and data collection.

Leininger's Theory

Developed by Madeleine Leininger, it's a nursing theory focused on cultural competence and providing care that is congruent with cultural beliefs, behaviors, and needs.

Culturally Sensitive

Showing awareness and consideration for the cultural differences and diversity of others in one's actions or decisions.

Emic

An approach that studies cultures from the inside, focusing on the intrinsic cultural distinctions that are meaningful to the members of the society.