Building High-Morale Organizations and Building Communication Networks That Include Employees

question 104

Multiple Choice

Building high-morale organizations and building communication networks that include employees are both elements of:

• A) ISO 9000 certification.
• B) Six Sigma certification.
• C) employee empowerment.
• D) Taguchi methods.
• E) the tools of TQM.

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Definitions:

Visual Image

A mental representation of a stimulus thought to share at least some properties with a pictorial or spatial depiction of the stimulus.

Value Image

A conceptual representation that captures the essential qualities or values associated with an object, idea, or person.

Confirmation Bias

The tendency to interpret new evidence as confirmation of one's existing beliefs or theories.

Frames

A structure for organizing or enclosing something, often used metaphorically to describe conceptual boundaries or perspectives.