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Experience Differentiation Is an Extension of Product Differentiation, Accomplished by Using

question 26

True/False

Experience differentiation is an extension of product differentiation, accomplished by using people's five senses to create an experience rather than simply providing a service.


Definitions:

Ethical Responsibility

The obligation to act in a manner that is considered morally right and beneficial to society, often guiding business practices.

Philanthropic Goodwill

The positive recognition and reputation a business gains through charitable activities and contributions to society.

Social Responsibility Pyramid

A concept that businesses are accountable to society and should act in a manner that benefits society at large, beyond their own interests.

Ethical Responsibility

The duty to make decisions and conduct oneself in a way that is fair, honest, and respects the rights and dignity of all stakeholders.

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