According to the Textbook, the First Rule in Making an Oral

question 70

Multiple Choice

According to the textbook, the first rule in making an oral presentation is to ________.

• A) follow instructions
• B) be creative
• C) emphasize all the positive aspects of a business venture
• D) appear confident
• E) do something out of the ordinary

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Definitions:

Citizen Complaints

Refers to grievances raised by individuals or groups regarding public services, policies, or the conduct of officials, typically addressed to governmental or regulatory bodies.

Serious Bias

A significant and unsubstantiated favoritism or prejudice towards a person, group, or idea, often leading to unfair treatment.

Personal Competence

An individual’s ability to effectively manage their goals, tasks, and challenges using personal skills and resources.

Jack Katz

A sociologist known for his work in the study of emotions, moral life, and the social foundations of crime.