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Katlin Smith is investigating the feasibility of developing an iPhone app to help high school students with math. To get a good handle on the potential demand for her service, Katlin is scrounging around for information wherever she can find it. She even spent two weeks volunteering as a math tutor at a local high school to see how students responded to her methods. Katlin is conducting ________ research.
Organizational Citizenship Behavior
Voluntary behaviors employees show which go beyond their basic job requirements to support their organization's success.
Personal Support Dimension
An aspect of social and emotional support that individuals provide to each other, especially in stressful or challenging circumstances.
Interpersonal Skills
The ability to communicate and interact effectively with others in various social and professional settings.
Organizational Citizenship Behavior
Acts by employees that are beneficial to the organization and are not necessarily part of their formal job responsibilities.
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