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What is the relationship between dependency and power?
Market Share
The percentage of total sales in an industry generated by a particular company, indicating its size and competitiveness in the market.
Customer Retention Rates
A metric that measures the percentage of customers who remain with a company over a given period of time, indicating the effectiveness of customer loyalty and retention strategies.
Behavioral Loyalty
Behavioral Loyalty refers to the observable actions of consumers repeatedly purchasing or engaging with the same brand based on positive experiences or satisfaction.
Attitudinal Loyalty
The level of emotional attachment and positive feelings a customer has towards a brand, influencing repeat purchases.
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