In the House of Quality (HOQ) Approach, Customers' Needs Are

question 12

Multiple Choice

In the House of Quality (HOQ) approach, customers' needs are translated into _____.

• A) product functions
• B) process operations
• C) technical specifications
• D) product prices

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Definitions:

Texting

The act of sending written messages through electronic means, specifically via mobile phones.

Rational

Based on clear thought and reason; characterized by the ability to make logical, practical, and effective decisions.

Emotional

Emotional pertains to feelings and their expression, affecting one's mood, attitude, and responses to various situations.

Processes

Sets of actions or steps followed in a consistent and structured manner to achieve a specific outcome or goal.