According to Arlie Hochschild, Which of the Following Is True

question 83

Multiple Choice

According to Arlie Hochschild, which of the following is true of emotional laborers?

• A)They are not allowed to suppress negative feelings, particularly when poor behavior on the part of a customer evokes frustration.
• B)Their physical strength is the most important part of their work.
• C)Their labor has no exchange value.
• D)They are alienated from their emotional lives.

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