You Have Just Instituted Productivity Standards for Your Coders

question 14

Multiple Choice

You have just instituted productivity standards for your coders. In the emergency room, your standard is 15 emergency room charts per hour, with full-time being an 8-hour work day and part-time being a 4-hour work day. If you have one full-time coder and one part-time coder assigned to this task, what will their daily productivity be at this workflow level?

• A) 150 charts per day
• B) 160 charts per day
• C) 170 charts per day
• D) 180 charts per day

---

Definitions:

Reengineering

The radical redesign of business processes to achieve dramatic improvements in productivity, cycle times, and quality, often involving the use of technology.

Pulse Survey

A quick, frequent survey designed to capture the immediate sentiments or feedback of a group, often used in the context of employee engagement.

Ford Motor Company

An American multinational automaker founded by Henry Ford, known for revolutionizing vehicle manufacturing through the use of assembly lines.

Customer Satisfaction

The degree to which a product or service meets or exceeds the customer's expectations.