A Salesperson Can Deal with the Issue of Intensified Competition

question 10

Multiple Choice

A salesperson can deal with the issue of intensified competition in the future by:​

• A)​using a single sales channel for interacting with customers.
• B)placing less emphasis on profitability objectives.
• C)​placing less emphasis on customer-oriented sales training.
• D)​placing more emphasis on sales pitches rather than sales dialogue.
• E)​focusing more on creating and delivering customer value.

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Definitions:

Accounts Receivable

The amount due from customers to a firm for the delivery of goods or services which remains unpaid.

Cost of Goods Sold

The direct costs attributable to the production of the goods sold by a company, including labor, materials, and manufacturing overhead.

Cash Cycle

The period it takes for a business to convert its inventory and other resources into cash flows from sales, effectively measuring the time span between purchasing raw materials and receiving cash from selling the final product.

Receivables Period

The average number of days it takes for a business to collect payments from its credit sales, also known as debtor's collection period.