Which Component of Trust in a Salesperson Does a Buyer's

question 29

Multiple Choice

Which component of trust in a salesperson does a buyer's question "Can you and your company back up your promises?" most likely address?​

• A)​Customer orientation
• B)Likability​
• C)​Service resilience
• D)​Dependability
• E)​Compatibility

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Definitions:

Gray Market

The trade of goods through distribution channels that are legal but unintended by the original manufacturer.

In-store Shopping App

A mobile application designed to enhance the shopping experience within physical retail locations.

Dynamic Pricing

A pricing strategy where the price of a product or service is flexible, changing in response to market demand, competitor prices, or other external factors.

Economy-Class Seats

The most basic and least expensive seating category available on commercial airlines, designed for budget-conscious travelers.