It Is Important for a Salesperson to Understand What Service

question 38

Multiple Choice

It is important for a salesperson to understand what service dimensions concern a buyer.A salesperson's question,"Do we send a team to your site for start-up?" addresses the service dimension of _____.

• A)delivery​
• B)inventory
• C)​training
• D)​installation
• E)​warranty

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Definitions:

Budgeted Overhead

The estimated amount of all indirect costs associated with the production process or project.

Single Plantwide

A method used to allocate manufacturing overhead to products, using a single overhead rate for the entire manufacturing plant.

Overhead Rate

The rate at which indirect costs are allocated to produced goods or services, often expressed as a percentage of direct labor or materials cost.

Activity-based Costing

An accounting method that assigns costs to products or services based on the activities they require, improving costing accuracy.