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Open-Ended Questions Limit the Customer's Response to One- or Two-Word

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True/False

Open-ended questions limit the customer's response to one- or two-word answers.


Definitions:

Variable Cost

Costs that change in proportion to the level of activity or volume of production in a business.

Total Cost

Total cost refers to the aggregate sum of all costs, both fixed and variable, incurred by a business in producing goods or services.

Fixed Cost

Fixed cost is an expense that does not change with the level of production or sales, such as salaries, rent, and insurance.

Variable Cost

Costs that change directly with the level of production or service output.

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