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According to the ADAPT system of questioning,_________ follow up on the responses gained from preceding assessment questions and should drill down and probe for further details needed to fully develop,clarify,and understand the nature of the buyer's problems.
Frederick Taylor
An American mechanical engineer who sought to improve industrial efficiency and is known as the father of scientific management.
Scientific Management
A management theory that analyzes and synthesizes workflows to improve economic efficiency, especially labor productivity.
Knights of Labor
A significant labor organization in the United States during the late 19th century that aimed to protect and improve workers' rights through collective action.
Labor Unions
Organizations formed by workers in various sectors to protect and advance their rights, wages, benefits, and working conditions through collective bargaining.
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