Which of the Following Can Be Done by Salespeople to Send

question 52

Multiple Choice

Which of the following can be done by salespeople to send strong signals of interest and understanding to potential buyers?​

• A)​Avoiding eye contact with the sender
• B)Restating and paraphrasing the sender's message
• C)​Avoiding asking questions once the sender's message is received
• D)​Avoiding smiling and nodding when the sender is speaking
• E)​Evaluating the message after the sender is through speaking

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Definitions:

Aggressive

Behavior characterized by assertiveness, hostility, or an intention to harm or endanger others, either verbally or physically.

Probability

A measure of the likelihood that an event will occur, often expressed as a number between 0 and 1.

Behavior

The actions or reactions of a person or animal in response to external or internal stimuli.

Punishment

The imposition of a penalty as a result of an offense, with the intention of decreasing a specific behavior or action through negative consequences.