Which of the Following Is a Characteristic of Good Customer

question 1

Multiple Choice

Which of the following is a characteristic of good customer value propositions?​

• A)​Good customer value propositions tell a customer what he or she wants to hear.
• B)Good customer value propositions make promises and guarantees to ensure that a customer places an order.
• C)​Good customer value propositions use vague statements that make it easier for a salesperson to make the sale.
• D)​Good customer value propositions are as specific as possible on tangible outcomes.
• E)​Good customer value propositions only reflect on the product or service dimensions that a customer will pay for.

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Definitions:

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms, policies, or societal expectations.

Objective Right

A principle or standard of behavior that is universally accepted as correct or moral, independent of individual thought or opinion.

Ambiguity

The quality of being open to more than one interpretation; inexactness.

Conformity Effect

The tendency of individuals to align their attitudes, beliefs, and behaviors with those of a group.