Nessa Is a Salesperson Who Has Customers That Speak Different

question 32

Multiple Choice

Nessa is a salesperson who has customers that speak different languages and come from different cultures.She finds it difficult to get her customers to trust her because of their ethnic and cultural differences.The best way for Nessa to facilitate trust-building with her customers is:​

• A)​by creating a script to guide the sales dialogue.
• B)by sending them a written proposal that demonstrates high standards for excellence in format.
• C)​by using canned presentations to interact with all her customers.
• D)​by presenting a timetable to her customers that details a schedule of key implementation events.
• E)​by making use of a flexible sales dialogue template to guide the sales dialogue.

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Definitions:

Brain

The organ in the head of an animal or human that controls functions of the body, processes thoughts, and enables consciousness.

Messages

Units of communication intended to convey information from one individual to another.

Split Brain

A condition resulting from surgery that divides the brain's hemispheres by cutting the corpus callosum to treat severe epilepsy.

Hidden Objects

Items or elements in a visual environment that are not immediately obvious, requiring careful observation or search to discover.