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While Selling Sales Force Automation Software,James,a Salesperson,says That Using the Software

question 13

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While selling sales force automation software,James,a salesperson,says that using the software is like having a secretary that will work for free.James is using a(n) _____.​


Definitions:

George Homans

An American sociologist, considered one of the major contributors to social exchange theory, highlighting reward and cost analysis in social interactions.

Rational Action

A decision-making process that involves logical reasoning and consideration of facts to achieve a specific objective.

Rational Choice Theorists

Scholars who explain social interactions and structures through the lens of individual decisions, assuming people act based on cost-benefit analyses.

Socially Defined

Refers to how society and culture assign meanings, roles, and values to individuals or groups, often influencing their behavior and interactions.

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