Katie,a Salesperson for Sol Computers,is Faced with an Objection from One

question 1

Multiple Choice

Katie,a salesperson for Sol Computers,is faced with an objection from one of her prospects.The prospect says that the graphics of the computers do not meet his requirements.Katie listens to the objection and makes it known to her prospect that she has received the message.According to the LAARC method,which of the following should Katie do next?​

• A)​Continue listening
• B)Assess the objection
• C)​Ask confirmatory questions
• D)​Respond to the objection
• E)​Change the subject of the conversation

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Definitions:

Sample Information

Data collected from a subset of a larger population, used to make inferences about the population.

T-Distribution

A type of probability distribution that is symmetric and bell-shaped, but with heavier tails than a normal distribution, used especially in statistics for small sample sizes.

Normally Distributed

Refers to a type of probability distribution that is evenly balanced around the mean, indicating that values close to the mean occur more often than values further from the mean.

Population

The entire group of individuals or instances about whom the data is collected and which the statistical analysis is based upon.