Ethan Has a Testimonial from a Highly Respected Customer That

question 12

Multiple Choice

Ethan has a testimonial from a highly respected customer that counters the rumor that Ethan's company does not have a strong research and development department.With which of the following types of objection handling methods is Ethan most likely to use the testimonial?​

• A)​Indirect denial
• B)Questioning
• C)​Translation
• D)​Compensation
• E)​Third-party reinforcement

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Definitions:

Sigmund Freud

An Austrian neurologist and the father of psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.

American Psychological Association

A professional organization representing psychology in the United States, dedicated to advancing the creation, communication, and application of psychological knowledge to benefit society.

Richard Suinn

A psychologist known for his contributions to sports psychology and for developing therapies to reduce anxiety and stress-related disorders.

Asian American President

A conceptual or potential scenario where a person of Asian descent holds the office of President in the United States.