You Have Been Asked to Schedule a Patient for an Outpatient

question 20

Multiple Choice

You have been asked to schedule a patient for an outpatient surgical procedure. Before you choose the facility or surgeon, you should ____.

• A) talk with the patient to find convenient appointment times
• B) ask the patient if she would rather schedule the appointment herself
• C) ask the patient to verify the exact procedure to be performed
• D) determine the day and time the procedure must be done.
• E) Est Time: 0-1 minute

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Definitions:

Summarizing

The act of condensing key information or the main points from a larger body of work into a concise and comprehensive overview.

Reciprocity/Obligation

The expectation that positive actions will be returned in kind, forming the basis of social behavior and interactions.

Manipulation

The action of controlling or influencing a person or situation cleverly, unfairly, or unscrupulously.

Stage Fright

Anxiety or fear experienced before or during a public performance or presentation.