A Guideline to Follow When an Attorney Calls the Office

question 56

Multiple Choice

A guideline to follow when an attorney calls the office is to ____.

• A) answer the attorney's questions
• B) refuse to talk to the attorney
• C) release information only when the physician has authorized you to do so
• D) ask someone else to speak to the attorney if you are too anxious
• E) put the call through to the physician immediately

---

Definitions:

Propinquity

Refers to the physical or psychological proximity between people that often leads to friendship or other relationships.

Just-world Hypothesis

The belief in a fair world where individuals get what they deserve, serving as a way to rationalize inequality and misfortune.

Reciprocity Model

A social psychology concept that suggests individuals are more likely to help others who have helped them in the past.

Peter Principle

A concept in management that suggests people in a hierarchy tend to rise to their "level of incompetence."