When Dealing with a Telephone Triage Problem, Remember ____

question 59

Multiple Choice

When dealing with a telephone triage problem, remember ____.

• A) that you have permission to prescribe a medication
• B) to tell the caller it is his responsibility to get better
• C) to avoid wasting time by having the caller repeat any instructions you give
• D) to advise the caller that recommendations are based on the symptoms and are not a diagnosis
• E) that almost any problem can be diagnosed over the telephone by an experienced medical assistant

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