Before Placing an Outgoing Telephone Call to a Patient, You

question 30

Multiple Choice

Before placing an outgoing telephone call to a patient, you should ____.

• A) notify the physician that you are making the call
• B) wait and place the call after the office closes
• C) verify the correct phone number
• D) write down exactly what you will tell the patient
• E) read the patient's entire medical record so you will be prepared to answer questions

---

Definitions:

Corporation

A business created as a distinct legal entity owned by one or more individuals or entities.

Preferred Shareholders

Investors who own shares of a company that have preferential rights to dividends and asset distribution over common shareholders.

Deep Pockets Mining

A colloquial term suggesting a mining company has substantial financial resources to support long-term investments and operations.

Profits

The financial gain obtained when the revenues generated from business activities exceed the expenses, taxes, and costs associated with sustaining the business.