When Using the Direct Approach to Deliver Bad News, the Body

question 18

Multiple Choice

When using the direct approach to deliver bad news, the body of your message should include ________.

• A) an action step for ways to change or lessen the bad news
• B) a clear statement of the bad news
• C) reasons for the decision
• D) all of the above

Recognize the impact of social categorization and stereotypes on behavior and decision-making.

Analyze the role of physical attractiveness and its perceived associations with traits and behaviors.

Understand the processes underlying attribution and how individuals infer causes for behaviors and events.

Learn about the influence of eye contact with attractive people on brain activity and its implication on perception and social interaction.