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Lara Is Responding to a Customer Who Complained That His

question 4

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Lara is responding to a customer who complained that his broadband service was down for two days during a recent storm and that he missed out on some important business communications as a result. Which of the following lines reflects the best way in which Lara can apologize to this customer?


Definitions:

Callable

A term describing a financial security (e.g., a bond) that can be redeemed by the issuer before its maturity date at a predetermined price.

Call Premium

The extra amount that must be paid by the issuer to call a bond before its maturity date, above its par value.

Required Rate

The minimum rate of return on an investment that is necessary for it to be considered a viable option by investors or managers.

Yield To Maturity

The total return anticipated on a bond if it is held until it matures, accounting for its current market price, face value, interest payments, and time to maturity.

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