Examlex
Which of the following is a guideline for making a clear statement of the bad news when organizing a negative message using the indirect method?
Learned Behaviors
Actions or reactions developed as a result of experience or conditioning rather than innate.
Nonverbal Information
Communication without the use of spoken language, including gestures, facial expressions, and body language.
Cognitive Appraisal
The process by which an individual evaluates and interprets an event or situation, thereby determining its significance and the type of emotional response that is appropriate.
Physiological Arousal
The body's response to stimuli, which may include increased heart rate, respiration, and energy activation, preparing the body for action.
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