When Making Claims or Requesting Adjustments, You Should ________

question 6

Multiple Choice

When making claims or requesting adjustments, you should ________.

• A) not assume that a fair adjustment will be made
• B) use the indirect approach
• C) always maintain a professional tone
• D) not request specific action; leave that to the reader

---

Definitions:

Pattern Bargaining

A labor negotiation strategy where a union establishes a negotiated contract as a standard or "pattern" to be applied in negotiations with other employers in the same industry.

Multi-Party Negotiations

A negotiation process involving more than two parties or groups, typically used in complex business, labor, or political discussions.

Bargaining Power

The ability of a party to exert influence over another party in negotiations to achieve desirable terms.

Collective Bargaining

The practice of negotiating terms of employment, including wages and working conditions, between an employer and a group of workers or their representatives.