In the Close of Your Routine Message Making Claims or Requesting

question 9

Multiple Choice

In the close of your routine message making claims or requesting actions, you should ________.

• A) politely request specific action
• B) apologize for the inconvenience caused
• C) warn the reader of the consequences of inaction
• D) give a complete and specific explanation of the details of the claim

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Definitions:

Exclusive Good

A product or service that is available only to certain people or groups, often due to high price or scarcity.

Public Good

A good or service offered to every member of a society for free, either by public authorities or by a private organization or person, without seeking profit.

Optimal Area

The most advantageous or efficient region or point for a specific activity or condition.

Public Good

A non-excludable and non-rivalrous good that can be consumed by everyone, such as national defense or public parks.